Privacy policy

Privacy Policy

Effective Date: 1 May, 2024

At Kalislab, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our online store.

Information We Collect
When you make a purchase on our website, we may collect the following types of personal information:

- Name
- Email address
- Shipping address
- Payment information (we do not store full credit card numbers)
- Order history

We may also collect non-personal information about your use of our website, such as the pages you visit and the products you view.

How We Use Your Information
We use the personal information we collect to:

- Process your orders and provide customer service
- Communicate with you about your orders, promotions, and other updates
- Improve our website and products based on customer feedback and behavior
- Comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for their own marketing purposes without your consent.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encrypting payment information, and limiting employee access to customer data.

Your Privacy Rights
You have the right to access, correct, or delete the personal information we have about you. You can do this by logging into your account or contacting our customer service team.

Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website and notify you of any material changes.

If you have any questions or concerns about our privacy practices, please contact us at shop@kalislab.my