Terms of service

Terms of Service

Effective Date: 1 May, 2024

Welcome to the Kalislab online store! By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy.

Use of the Website
Our website is provided for your personal, non-commercial use. You agree to use the site in a manner that complies with all applicable laws and regulations. You may not use the site for any unlawful or abusive purpose, nor to interfere with or disrupt the site's operation.

Ordering and Delivery
When you place an order on our website, we will process your payment and ship the products to the address you provide. We will make reasonable efforts to fulfill orders in a timely manner, but cannot guarantee specific delivery dates. 

Pricing and Payments
All prices displayed on our website are in Malaysia Ringgit and include any applicable taxes. Payment can be made by credit card or other approved methods. You are responsible for any fees charged by your financial institution.

Refunds and Returns
We offer a 30-day return policy on all unused, unopened products in their original condition. Please refer to our Return and Refund Policy for more details.

Intellectual Property
The Kalislab website and all of its content, features, and functionality are owned by Kalislab FAM Sdn Bhd or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Disclaimers
We strive to provide accurate and up-to-date information on our website, but we do not guarantee the completeness, reliability, or accuracy of the content. We are not liable for any issues that may arise from your use of our website or services.

Limitation of Liability
In no event shall Kalislab FAM Sdn Bhd be liable for any indirect, special, incidental, or consequential damages related to your use of our website or services. Our total liability shall not exceed RM1000.00.

Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia government.

Changes to the Terms
We may update these Terms of Service from time to time. We will post the revised terms on our website and notify you of any material changes.

If you have any questions or concerns, please contact us at shop@kalislab.my